Troubleshooting: My emails are bouncing

When you get a bounce due to spam, the bounce email will look something like this:

Note that it's not possible to totally avoid bounce emails completely because every server uses it's own way to qualify emails as spam. So a small number is perfectly normal to have (e.g. 1%).

If you think the volume of bounce email is too high, you can report it to us and we'll investigate.

To investigate, we need 2 things from you:

1.  Forward the bounce email to support@quickmail.io with a small note telling us that you have email bouncing

2.  Search in your send folder and find the message **you sent to that person**, click show original (like on the screenshot below). This will open a new window with the content of the email with technical information we’ll need. Copy the entire text and send it to support@quickmail.io

Tools

Services to check if your domain or IP is in a spamlist:  

–  MxTools