Integrating Twilio with QuickMail (SMS)
How to setup Twilio?
Note: While on a Twilio trial, messages will be prefaced with "Sent from your Twilio trial account." It may be best to upgrade to a paid Twilio account before putting it into action.
Step 2. Once a new phone number is available, on the same page, scroll down and look for the Twilio Account SID, Auth Token, and Twilio phone number
How to associate a phone number with leads in QuickMail?
All phone numbers associated with the leads must be in E.164 format. This format consists of a plus sign (+), followed by the country code, and then the phone number.
For example, if the phone number is a US-based number like (555) 123-4567, it should be formatted as:+15551234567
Note: An email address is required to add a lead in QuickMail, whether you plan on sending them emails or just SMS.
How to add an SMS step in a campaign?
Important: A single SMS message technically supports up to 160 characters, or up to 70 if the message contains one or more Unicode characters (such as emoji or Chinese characters). Learn more about the SMS character limits on Tiwlio's page
How to manage SMS Replies?
Important: Unlike emails, SMS Replies are not detected by QuickMail and will not prevent any subsequent steps from being sent in the campaign.