Old UI: QuickMail Webhooks

Why use QuickMail Webhooks?

Using QuickMail Webhooks makes it easy to fetch all the data you need in QuickMail accounts under your agency and consolidate them.

Here are the available webhooks at the moment:

  • First open
  • Repeat open
  • First click
  • Repeat click
  • First reply
  • Repeat reply
  • Bounce
  • Unsubscribe
  • Prospect tagging
  • Task completed
  • Journey completed
  • Journey sentiment set
  • Journey checkpoint

How does it work?

Whenever an event happens in a QuickMail account where a Webhook is activated (opens, clicks, replies, unsubscribes, completed journeys, etc), QuickMail will send all the information about this event to your preferred Webhook platform (i.e. Zapier or Make)

You can do anything with the information such as record them in a Google sheet or send them to a different app.

How to set it up?

Step #1 - To get started, get your custom Webhook URL.

For Zapier:

Go to your Zapier account and click Make a Zap.

For the trigger, choose the app Webhooks by Zapier and the trigger event should be Catch Hook. Then, click Continue.

After clicking continue, copy the Custom Webhook URL.

Note: Don't leave this Zapier page while setting up Webhooks in QuickMail.

Step #2 - After copying the link, go to your QuickMail account and go to the Agency Account Settings. Scroll down to Webhooks, then, paste the Custom Webhook URL on it.

Note: Webhooks are only available on Agency accounts. If you have a Team account, just reach out to support@quickmail.io so we can convert the account.

Step #3 - Go to each workspace where you want to activate the Webhooks.  From the workspace, head to Settings -> Add-ons -> scroll down at the end of the page -> check the checkbox Enable webhooks for this account.


After enabling webhooks, choose any events that you want to use to trigger an action to your endpoint.

In this example, we're using the First reply as an event but you can also see on the list the other events that you can use.

Step #4 - After setting it up on QuickMail, go back to the Webhook platform and choose an App and action based on what you want to do with the data.

In this example, I'm using Zapier and I want to record all the data in a Google sheet so I'm using Google sheet for apps and Create Spreadsheet Row for the action event.

Step #5 - After completing the Webhook workflow, make sure to turn on your Zap/Webhook and you should be good to go.