NEW ✨ Automatically Handle Unsubscribe Requests
Don't waste time on unsubscribes
In QuickMail, our powerful AI can analyze and detect reply sentiment.
If a prospect wants to unsubscribe, we'll take care of it. You can focus all your time on conversations that are driving an impact and bringing revenue.
In this article:
How to enable automatic unsubscribes
Note: The AI Reply Categorization feature is only available for Legacy and Expert accounts.
Inside of your QuickMail account, head to Settings > Replies
Scroll down to the Sub-campaigns section
You will see an option for 'when a request for unsubscribe is detected'
Select the checkbox labelled "Automatically set prospect as Do Not Contact"
That's it! No more wasting time with prospects who won't add to your pipeline
Note: If the option to "Automatically set prospect as Do Not Contact" is checked, the Opportunity will be automatically archived.
Where to see recent unsubscribes
Using the Prospect Advanced Filters, recent unsubscribes can be viewed and exported
Head to Prospects > Advanced Filters
The Prospects tab will open by default
From here, select "Has 'Do Not Contact'" and apply filters
This will filter your prospects and only display those who have been unsubscribed
From here, actions can be taken individually or in bulk.
Resubscribe prospects by removing their 'do not contact' status, export this list as a CSV, or delete prospects to create space in your account.
Have questions? Let's chat! Send us an email to support@quickmail.io