Reviewing Campaigns on the Agency Dashboard

See all your campaigns in one place

The campaigns page compiles all the campaigns that you have in all the active accounts you're managing in your agency.

This gives you a quick overview of how your campaigns are doing and saves you time because there won't be a need to go through each account.

To review all your campaigns, just go to your agency dashboard and click campaigns.

(You can go to your agency dashboard by clicking the Agency flag)

By default, the page will show all your live campaigns in all active accounts.

However, if you want to review everything including the paused/completed campaigns, simply uncheck the checkbox "view live."

The page contains the following stats and numbers:

Account Name
Campaign Name
Prospects Available: refers to how many prospects are still on the buckets assigned to campaigns
Active Journeys: refers to the total number of prospects that are still running the campaign and haven't replied, unsubscribed, bounced, been completed, or canceled
Journeys completed: refers to the total number of prospects that have replied, unsubscribed, bounced, been completed, canceled, or ran into an error
Recent emails sent
Open rate: calculated based on the number of journeys in the campaign and how many prospects have first opens
Click rate: calculated based on the number of journeys in the campaign and how many of them have first clicks: high to low & low to high
Reply rate: calculated based on the number of journeys in the campaign and how many of them have first replies: high to low & low to high
Bounce rate: calculated based on the number of journeys in the campaign and how many of them have bounced: high to low & low to high
Unsubscribe rate: calculated based on the number of journeys in the campaign and how many of them have unsubscribed: high to low & low to high
Active opportunities: refers to the number of replies on the accounts that haven't been addressed or are manually marked as active: high to low & low to high
Pending opportunities: refers to the number of replies on the accounts that have been addressed or are manually marked as pending: high to low & low to high

By default, campaigns are sorted based on their creation date, from recent to old, but you can also sort them based on the following:

To sort the campaigns view, just click this dropdown and select an option.