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Can't Log In to QuickMail
If you're unable to log in to QuickMail, there are a few possible reasons:
Your email address isn't added to the workspace: The email address you're using to log in must be added as an admin or team member in the QuickMail workspace.
You've changed your email provider: If you've recently changed the provider associated with your login email address, this may affect how you're able to log in.
You're automatically signing in with the wrong Microsoft account: If you're using a Microsoft email address, QuickMail may automatically sign you in with the Microsoft account that's currently logged in to your browser. This can result in you being signed in with a different email address than the one associated with your QuickMail account.
To avoid this, try opening QuickMail in an Incognito/InPrivate window or using a different browser where you're not already signed in to your Microsoft account. This will allow you to choose the correct account when logging in.
If you're still unable to log in after trying these steps, please reach out to the QuickMail's Support team. We'll be happy to help identify the cause and get you back into your account.
📧 Email: support@quickmail.io